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E-MAIL SET-UP TECHNICAL SUPPORT

When configuring your e-mail program(s), the following settings should be used.

NOTE: If you experience any difficulties in sending mail, make sure your mail program has "authentication" checked ON.

Incoming (POP3) Server: Enter yourdomain.com as the incoming mail server. For example, for this site, the mail server would be entered as jonasweb.net. Do not include the "www".

Outgoing (SMTP) Server: Use either the same server you use for incoming mail (yourdomain.com), or the SMTP mail server of your Internet Service Provider. (Many Internet Access Providers require you to use their SMTP server - check your ISP's documentation to see what their server is.) Note: If you are using yourdomain.com as the outgoing server, you must set the outgoing mail port to port 5190. This can usually be done in the "Advanced" or "More Options" tabs of your account setup.

POP3 account user name login: Your Account ID (usually what is to the left of the @ in your email address)

You will be prompted for a password when you first try to log-in to your mail server. Use the password you requested when setting up your account. To make changes, you can set your passwords here.

Important note: To save disc space and avoid incurring additional charges, be sure to set your preferences so that your mail is NOT left on the server once you download it.


Here are setup steps for some of the more popular email clients. Depending on your operating system and the version of the email client you are using, some of the options and tabs may be somewhat different, but the basic information is the same.

Outlook/Outlook Express

  1. Open Outlook Express
  2. Go to Tools menu and choose Accounts
  3. Select the Mail tab and the Add button
  4. Setup Wizard will appear. Follow the Wizard until Finish is selected:
  5. Incoming mail server should be yourdomain.com
  6. Outgoing mail server should be yourdomain.com or the SMTP mail server of your Internet Service Provider (see above)
  7. If you are using yourdomain.com as your outgoing server, change the outgoing port to port 5190 under Advanced.
  8. Enter your username under Account Name and then enter your password
  9. Repeat above steps to create multiple e-mail accounts in Outlook Express

Eudora Mail Setup

  1. Go to tools, options
  2. Click getting started:
    1. Set real name to the name you want to display when sending e-mail
    2. Set return e-mail address
    3. Incoming mail server should be yourdomain.com
    4. Under login name, enter your username
    5. Outgoing SMTP server should be yourdomain.com or the SMTP mail server of your Internet Service Provider (see above)
    6. If you are using yourdomain.com as your outgoing server, change the outgoing port to port 5190. Eudora's documentation on how to do this can be found here.
  3. Everything else should be set up correctly.

Netscape Communicator Mail

  1. Open Netscape Communicator
  2. Go to Edit menu and choose Preferences
  3. Click on Mail and Groups and the + sign adjacent to it
  4. Click on Identity and enter your name and email address
  5. Click on Mail Server and enter the following:
    1. Incoming POP should be yourdomain.com
    2. Outgoing SMTP server should be yourdomain.com or the SMTP mail server of your Internet Service Provider (see above)
    3. Choose the POP3 radio button under Mail Server Type
  6. Click OK

Netscape Mail

  1. Open Netscape Browser
  2. Go to Options menu bar and choose Mail and News Preferences
  3. Choose the Servers tab:
    1. Outgoing SMTP server should be yourdomain.com or the SMTP mail server of your Internet Service Provider (see above)
    2. Incoming POP server should be yourdomain.com
    3. POP3 account/user name: Your user name
  4. Click the Identity tab:
    1. Enter your name
    2. Enter your full e-mail address
    3. Enter your reply e-mail address
  5. Click Apply

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